
LANGUAGE
Barcelona
Do I have to pay the Doctor directly?
Medical fees are paid directly to the Doctor. The doctor will issue you an invoice so your insurance can reimburse you when you return home.
I can pay with my credit card?
YES, the doctor has a credit card terminal in case you want to pay the fees by credit card.
How long does it take for the doctor to arrive?
Around 30 minutes. However, our Call Centre confirms each case in order to have as much information as possible.
What languages do they speak?
The medical team speaks English and some other languages depending on the doctor that sees you.
Are there women in the team?
Yes, the IMS team consists of male and female doctors who practice medicine regularly in hospitals in the city.
Can I go straight to the hospital?
Yes, once you get in touch with our free Call Centre, we notify Hospital Quirón Barcelona (Plaza Alfonso Comín, 5), to inform them of your arrival to the ER.
What advantages do I enjoy at the hospital if I have travel insurance?
With your travel insurance or medical care, you’ll be assisted in your language upon arrival at the hospital; the procedures will be managed with your insurance, prioritising you proceeding to the ER as fast as possible.
What if I need hospital admission?
In case of needing hospital admission, they’ll assign you a single room and take care of organising everything for the person who comes with you, among other things.
What if I don’t have insurance?
You’ll have to pay for your consultation. Remember that in the Public Hospital, you’ll be charged approx. €300 (if you don’t have an EHIC) and you won’t be assisted in your language. You’ll also have to wait in line at the ER. And if you need to be admitted, you won’t have a single room for you and your companion.
Can I go straight to the hospital?
Yes, once you get in touch with our free Call Centre, we notify Hospital HM Delfos (Avinguda de Vallcarca, 151), to inform them of your arrival to the ER.