{"id":33481,"date":"2020-08-27T08:23:10","date_gmt":"2020-08-27T08:23:10","guid":{"rendered":"https:\/\/www.ims-medical.es\/privacy-policy\/"},"modified":"2026-09-21T12:19:36","modified_gmt":"2026-09-21T12:19:36","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.ims-medical.es\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33481\" class=\"elementor elementor-33481 elementor-12954\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"e-con-with-custom-width elementor-element elementor-element-7a5c6f2 e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"7a5c6f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-71f74cf e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"71f74cf\" 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sc_fly_static elementor-widget elementor-widget-divider\" data-id=\"189cb43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0fca3f sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"e0fca3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6afdcde e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"6afdcde\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73cd3db sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"73cd3db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">User information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3410888 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"3410888\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Who is responsible for the processing of your personal data?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f062c2 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"4f062c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Servicio Medico Arenal Plus SL<\/strong> is the <strong>CONTROLLER<\/strong> of the USER&#8217;s personal data and informs the USER that such data will be processed in accordance with the provisions of Regulation (EU) 2016\/679 of 27 April (GDPR) and Organic Law 3\/2018 of 5 December (LOPDGDD).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f71710 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"0f71710\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">For what purposes do we process your personal data?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef8873c sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"ef8873c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To maintain a commercial and service relationship with the user. The operations planned for the processing are: <\/p><ul><li>Provision and management of the associated administrative and health services\u2014such as scheduling appointments, issuing proof-of-attendance slips, handling inquiries, managing incidents, responding to en-route accidents, etc.\u2014which may require the processing of data concerning your health.<\/li><li>Invoicing, collection, and accounting for our services.<\/li><li>Sending of commercial advertising communications via email, fax, SMS, MMS, social media, or any other electronic or physical means\u2014whether currently existing or developed in the future\u2014that enables the transmission of commercial communications. These communications will be sent by the CONTROLLER and will relate to its own products and services, or those of its collaborators or suppliers with whom it has entered into a promotional agreement. In such cases, third parties will never have access to personal data.  <\/li><li>Conduct market research and statistical analyses.<\/li><li>To process orders and requests, and to respond to inquiries or any other type of request made by the <strong>USER<\/strong> through any of the contact methods made available on the <strong>CONTROLLER<\/strong>&#8216;s website.<\/li><li>Send the online newsletter regarding news, offers, and promotions related to our activities.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5747450 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"5747450\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">On what grounds can we process your personal data?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4261569 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"4261569\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Because the processing is legitimized by Article 6 of the GDPR as follows:<\/p><ul><li>For the performance of a contract to which you are a party (Art. 6.1.b GDPR) and based on your consent to process health data (Art. 9.2.a GDPR).<\/li><li>For compliance with a legal obligation (Art. 6.1(c) GDPR)<\/li><li>With the USER&#8217;s consent: sending of commercial communications and the newsletter.<\/li><li>Based on the legitimate interest of the <strong>CONTROLLER<\/strong>: to conduct market research, statistical analyses, etc., and to process orders, requests, etc., at the USER&#8217;s request.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94f9553 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"94f9553\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How long will we keep your personal data?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f836bab sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"f836bab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>They shall be retained for no longer than is necessary to fulfill the purpose of the processing or to comply with legal requirements mandating their custody; once no longer required for such purposes, they shall be deleted using appropriate security measures to ensure data anonymization or complete destruction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a762d2d sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"a762d2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">To whom do we provide your personal data?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c72ec5 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"5c72ec5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>No disclosure of personal data to third parties is envisaged, except\u2014where necessary for the fulfillment and execution of the processing purposes\u2014to our communications service providers, with whom the <strong>CONTROLLER<\/strong> has entered into the confidentiality and data processor agreements required by applicable privacy regulations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d471b7e sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"d471b7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What are your rights?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b3a1de sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"2b3a1de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The rights to which the <strong>USER<\/strong> is entitled are:<\/p><ul><li>Right to withdraw consent at any time.<\/li><li>Right of access to, rectification, portability, and erasure of your data, and to the limitation of or objection to its processing.<\/li><li>Right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with applicable regulations.<\/li><\/ul><p><strong>Contact details for exercising your rights:<\/strong><\/p><p>Servicio Medico Arenal Plus SL. C\/ General Felix Mas, 4 2-3 &#8211; 07013 Palma (Illes Balears). E-mail: <a href=\"mailto:info@ims-medical.es\">info@ims-medical.es<\/a>. <strong>Datos de contacto del delegado de protecci\u00f3n de datos:<\/strong> <a href=\"mailto:dpo@ims-medical.es\">dpo@ims-medical.es<\/a>  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7190f8e sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"7190f8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mandatory or optional nature of the information provided by the user<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01c5640 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"01c5640\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>By checking the corresponding boxes and entering data into the fields marked with an asterisk (*) on the contact form or in download forms, <strong>USERS <\/strong>expressly, freely, and unequivocally acknowledge that providing such data is necessary for the service provider to address their request, while the inclusion of data in the remaining fields is voluntary. The <strong>USER<\/strong> guarantees that the personal data provided to the CONTROLLER is accurate and assumes responsibility for communicating any changes to said data. <\/p><p>The <strong>CONTROLLER<\/strong> informs you that all data requested via the website is mandatory, as it is necessary to provide an optimal service to the <strong>USER<\/strong>. If all the data is not provided, there is no guarantee that the information and services supplied will be fully tailored to your needs. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7df6371 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"7df6371\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Safety measures<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec63014 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"ec63014\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In accordance with applicable personal data protection regulations, the CONTROLLER is complying with all provisions of the GDPR and LOPDGDD regarding the processing of personal data under its responsibility\u2014and specifically with the principles set forth in Article 5 of the GDPR\u2014ensuring that data is processed lawfully, fairly, and transparently in relation to the data subject, and is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.<\/p><p>The Data Controller guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of the Users, and has provided them with the appropriate information to enable them to exercise those rights.<\/p><p>For further information regarding privacy guarantees, you may contact the Data Controller via Servicio Medico Arenal Plus SL: C\/ General Felix Mas, 4 2-3 &#8211; 07013 Palma (Balearic Islands). E-mail <a href=\"mailto:info@ims-medical.es\">info@ims-medical.es<\/a> <strong>Contact details for the Data Protection Officer<\/strong>: <a href=\"mailto:dpo@ims-medical.es\">dpo@ims-medical.es<\/a>  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f17ac6 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"8f17ac6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>IMS User information Who is responsible for the processing of your personal data? Servicio Medico&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-33481","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy | IMS Medical<\/title>\n<meta name=\"description\" content=\"IMS Medical Privacy Policy: how we process and protect your personal data in accordance with the GDPR. 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