24-hour medical assistance service

At IMS we have a team of doctors ready 24 hours a day, 365 days a year. If you have a medical need or an emergency, don’t hesitate to call us and we’ll immediately send a doctor to the hotel, villa or tourist apartment where you’re staying.

Our Call Centre is open 24 h. Call us and a specialist will assist you in your language (German) (English). Thanks to our medical geolocation software, we can find out where you’re staying and send you a doctor as fast as possible.

No need to travel: our doctors come to you. We offer a home visit service to your hotel, villa, or holiday apartment, anywhere on the island. Our professionals have on-site diagnostic equipment—electrocardiogram, blood tests, glucose tests, urine tests, pregnancy tests, and allergy tests—to address your concerns right where you are. If you prefer, you can also visit the nearest clinic.

We work with the leading hospitals and medical centers in Mallorca. When your case requires more complex tests or hospitalization, we coordinate the entire process for you: we activate a fully equipped ambulance from our fleet, manage the transfer, and ensure the continuity of the healthcare you need, without you having to worry about the logistics.

We have a network of over 50 doctors across the island, highly specialized in the care of international patients and tourists. They speak your language—Spanish, English, and German—so the language barrier is never an issue. Furthermore, we handle direct payment through your international health insurance, so you can focus solely on your recovery.

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Why choose IMS Medical

Our commitment is to provide quality, personalized, state-of-the-art medical care to ensure the best possible experience for our patients.

First-rate hospital network

Atención médica excelente en hospitales líderes con instalaciones vanguardistas y personal elite.

Fast, personalized and professional medical care

In case of need, we activate our medical ambulances.

More than 450 specialists at your service

We have a wide network of hospitals and clinics in Mallorca to provide high-quality medical care at all times. With IMS Medical, you can have the peace of mind of having quality medical care wherever you are.

More than 2,500 medical services performed per year

Do you need medical assistance anytime, anywhere? Download our app for iOS and Android and request your emergency doctor. With it you can request medical care and state your exact geographical location so our doctors can find you more effectively and attend you in the shortest possible time.
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Download our APP
for iOS and Android

Do you need medical assistance anytime, anywhere? Download our app for iOS and Android and request your 24H doctor. With it you can request medical care and state your exact geographical location so our doctors can find you more effectively and attend you in the shortest possible time.

Key areas where we offer medical assistance in Mallorca

We have a wide network of hospitals and clinics in strategic areas to provide quality medical care at all times. With IMS Medical, you can have the peace of mind of having quality medical care wherever you are.

Contact us
for immediate medical assistance

If you have any questions or need more information about our services, please do not hesitate to contact us. Our customer service team is available 24 hours a day, 7 days a week to answer your questions and help you with everything you need.

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