Frequently Asked Questions about IMS Medical Emergency Services in Mallorca
FAQ
What emergency services does IMS Medical offer in Mallorca?
IMS Medical provides 24/7 urgent medical care, ensuring that both tourists and residents in Mallorca receive immediate assistance at any time. Our services include emergency medical care for various situations, from accidents to sudden illnesses, guaranteeing a fast and effective response. Additionally, we offer a fully equipped ambulance service for on-site medical care and hospital transfers when necessary, ensuring safe and efficient transportation.
For greater convenience, IMS Medical provides home medical visits, with professionals traveling to hotels, villas, or holiday apartments across the island, delivering personalized care at the patient's location.
How can I contact IMS Medical in case of a medical emergency in Mallorca?
In case of a medical emergency in Mallorca, you can contact IMS Medical by calling the toll-free number 971 76 75 76. This number is available 24/7, connecting you with a multilingual operator who will coordinate the necessary medical assistance immediately.
Additionally, IMS Medical offers a free mobile app that allows you to request medical assistance quickly and accurately, using geolocation to send the nearest doctor to your location.
Does IMS Medical offer home medical care in Mallorca?
Yes, IMS Medical provides a home visit service, with doctors traveling to hotels, villas, or holiday apartments throughout Mallorca. This service is designed to offer medical care in the comfort of your accommodation, avoiding unnecessary travel and ensuring a rapid response to any medical need.
IMS Medical professionals are trained to perform on-site diagnoses, administer treatments, and, if necessary, coordinate hospital transfers.
In which languages can IMS Medical doctors assist me?
IMS Medical doctors are multilingual and can assist you in Spanish, English, and German. This linguistic diversity ensures effective communication and personalized medical care, allowing you to express your symptoms and concerns clearly. Being able to communicate in your native language is essential to providing quality care and ensuring your comfort throughout the medical process.
Which areas of Mallorca are covered by IMS Medical’s emergency service?
IMS Medical offers extensive coverage across Mallorca, ensuring that medical assistance is always within reach. Some of the covered areas include Palma, Arenal, Alcudia, Cala d’Or, Cala Millor, Paguera, Can Picafort, Cala Ratjada, and more.
This wide network ensures that, no matter where you are on the island, you can receive timely and efficient medical care.
Does IMS Medical collaborate with hospitals in Mallorca?
Yes, IMS Medical works closely with leading hospitals in Mallorca to ensure that patients receive the best possible medical care.
Partner hospitals include Hospital de Día Playa de Muro, Hospital Quirónsalud Palmaplanas, and Hospital de Llevant. This collaboration enables efficient coordination for cases requiring hospitalization or specialized treatment, ensuring a smooth transition and appropriate care for each patient.
How does the IMS Medical ambulance service work?
In situations requiring hospital transfers, IMS Medical provides an ambulance service to ensure safe and prompt transportation.
These state-of-the-art ambulances are operated by highly trained personnel, ensuring that you receive the necessary medical care during transit. The IMS Medical team coordinates the entire process, from the initial assessment to hospital admission, offering peace of mind and efficiency in critical moments.
Can I schedule a non-urgent medical appointment with IMS Medical in Mallorca?
Yes, in addition to emergency care, you can schedule medical appointments for non-urgent consultations. To do so, you can contact 971 76 75 76 or send an email to info@ims-medical.es.
The appointment booking service is available 24/7. When scheduling your appointment, you can specify the reason for the consultation, your location, preferred language, and insurance details, allowing IMS Medical to assign the most suitable professional for your needs.
Does IMS Medical accept international health insurance?
Yes, IMS Medical collaborates with various international insurance providers to facilitate medical care for foreign patients. They work with companies such as BUPA, CIGNA, AXA, and ALLIANZ, handling coverage verification, pre-authorizations, direct billing, and invoicing.
This collaboration ensures that patients can receive medical care without worrying about complex administrative procedures, allowing for a smoother, health-focused experience.
