We are proud to have a highly qualified and experienced team of professionals in all areas of medicine. Whether you need an ophthalmologist, a pediatrician, a cardiologist, or any other specialist, they will attend to your needs in your preferred language. At IMS, we know that every patient is unique. That's why we strive to understand your needs in order to provide you with the best possible care. Language is not a barrier; our multilingual team ensures seamless communication.
Use our “Find Me” service to provide your location, and we will contact you to offer the best option for your emergency.
We provide doctors at your hotel, villa, or apartment. Emergency and medical services for tourists in Mallorca.
If a hospital transfer is necessary, we will dispatch an ambulance from our fleet.
If you've decided to spend your holidays in El Arenal, you've made a great choice. El Arenal boasts vibrant beaches, water sports, and a beautiful promenade along the coast. At IMS Medical, we don't want anything to spoil your vacation, so if an unexpected medical emergency arises, we'll be here to help. If you can come to one of our centers in El Arenal, we'd be happy to see you. Otherwise, we'll come to you wherever you need us. Don't hesitate to call us; we'll take care of everything.
Our goal is to provide you with the care you need in El Arenal as quickly as possible. The moment you contact us, we’ll arrange for a doctor to visit you as soon as possible, whether at your hotel, apartment, house, or villa, or to advise you on the appropriate medical center.
We handle emergencies 24 hours a day, 365 days a year by telephone, to guarantee your peace of mind while you are in Mallorca.
Waiting times are not fixed. They depend on the availability of professionals, their location, their workload, or the type of emergency.
In any case, at IMS Medical we are committed to sending you a doctor who speaks the same language as the patient. Furthermore, we handle the direct payment to the relevant international health insurance provider.
If an ambulance or transport to a medical center is needed, we will coordinate the transport and healthcare required.
In El Arenal, our doctors have the necessary equipment to perform basic diagnoses, as well as some tests and analyses. Should a more comprehensive examination be required, they will refer the patient to the nearest medical center.
IMS Medical doctors can, whenever necessary, perform urine or blood tests on site, pregnancy tests, allergy or glucose tests, and even perform an electrocardiogram.
In addition, they can prescribe medicines and issue prescriptions, and if the patient will need surgery or more specific care, they will arrange for their transfer.
Yes, doctors can deliver medications to patients wherever they need them. We offer a home delivery service that reaches hotels, villas, apartments, vacation rentals, and more.
Este es un servicio muy necesario, porque una persona que está de vacaciones no tiene porqué saber los horarios o ubicaciones de las farmacias más cercanas.
Of course, even if it’s not an emergency, we can schedule an appointment through our booking service.
It’s as simple as calling 971 76 75 76 or sending an email to info@ims-medical.es.
We also have a contact form where you’ll need to specify the type of appointment you’d like, the location, language, and health insurance provider.
One of our operators will contact you to confirm the appointment and send a doctor.
The booking service is available Monday through Friday from 9:00 AM to 6:00 PM.
Yes, we work with various insurance companies to ensure your medical care in El Arenal is guaranteed.
We work with leading companies such as BUPA, CIGNA, AXA, and ALLIANZ to facilitate medical care for our clients in Spain.
So you don’t have to worry about a thing, we take care of verifying insurance coverage, obtaining authorizations, managing direct payments, and issuing the corresponding invoices.
If a patient needs to be transferred or requires an ambulance, IMS Medical efficiently coordinates the entire process and provides the necessary healthcare.
Other medical care areas of Mallorca