Our team of professionals is prepared to care for patients from all fields and in multiple languages. Whether you need a dermatologist, allergist, or pediatrician, it doesn’t matter. At IMS Medical, we are very proud to have such an experienced group of specialists. We know that each patient is a different and unique case. That is why, at IMS Medical, we are committed to providing optimal care for every individual. With us, there is no language barrier, because our team is trained to ensure excellent doctor-patient communication.
Use our “Find Me” service to provide your location, and we will contact you to offer the best option for your emergency.
We provide doctors at your hotel, villa, or apartment. Emergency and medical services for tourists in Mallorca.
If a hospital transfer is necessary, we will dispatch an ambulance from our fleet.
Cala d’Or is one of the most popular tourist spots in Mallorca. The beach, the atmosphere, the day and night… everything is perfect for a vacation. And if something happens during your stay and you have an emergency, IMS Medical is here for you. Whether you can visit the nearest clinic or we need to come to your accommodation, don’t hesitate to contact our team.
Patient care is our priority, and although medicine is not an exact science, we strive to attend to you as quickly as possible.
As soon as we receive the alert, we will dispatch our medical team so that a professional can come to your accommodation, or inform you of the nearest center where you can receive care.
We handle emergencies 24 hours a day, thanks to the work of our team of doctors who answer the phone. We are available 365 days a year to ensure your holidays in Mallorca are worry-free.
Even so, waiting times may vary depending on the workload and the location of the doctors providing care.
Our commitment is to send you a doctor who speaks your language as quickly as possible. If an ambulance or a transfer to a medical facility is needed, we will coordinate the transport and the required medical care.
Additionally, we handle direct billing with the international medical insurance you have contracted.
Yes, our medical professionals have the necessary equipment to perform basic tests and diagnostics. If more comprehensive examinations are required, they will refer the patient to the nearest medical center.
When the patient requires it, IMS Medical doctors can perform certain tests on-site. These include blood and urine analyses, glucose tests, allergy tests, pregnancy tests, and even electrocardiograms. Our professionals will prescribe the necessary medications, and if the patient requires surgery or more specialized care, a transfer will be arranged to the most appropriate facility for treatment.
Of course. Our professionals can provide medications if the patient needs them, and they can also deliver them to the patient’s home, accommodation, hotel, or holiday villa if the patient is unable to go to a pharmacy.
This is one of the services our clients value the most, as it is often difficult to find an open pharmacy that isn’t too far away.
It is a very convenient service because, depending on the time, it can be difficult to access.
Of course, you can schedule an appointment by calling 971 76 75 76 or by sending an email to info@ims-medical.es.
If you wish, we have a contact form to make scheduling your visit easier. You just need to indicate the reason for the consultation, your language and location, and your type of medical insurance.
If you use the form or send an email, an operator will contact you as soon as possible to confirm the doctor’s visit.
This service is available Monday to Friday from 9:00 AM to 6:00 PM.
Yes, we work with international health insurers to ensure your holiday in Cala d’Or is stress-free and fully covered.
We have agreements with leading providers such as AXA, BUPA, CIGNA and ALLIANZ to guarantee the best medical care for our clients in Spain.
IMS Medical is responsible for verifying insurance cover, obtaining the necessary authorisations and managing direct payments, as well as issuing the relevant invoices.
And if a patient needs an ambulance or has to be transferred, we will organise everything and provide the medical care they require.
Translated with DeepL.com (free version)
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